How SWIFT SHIFT Is Tackling COVID-19

Maddie Michowski


Maddie Michowski

While we continue to serve our communities, we are working to play a key role in the wellness and safety of our team, users, and home care clients.  

Over the last few weeks, we completed a series of in-depth interviews with home care professionals on the effects of the coronavirus within home care and identified safety and financial wellness as two primary concerns across the industry (read about that here!). In response, SWIFT SHIFT has launched a number of capabilities to improve caregiver health, safety, and financial stability. 

Improving Patient Hospital Discharge 

SWIFT SHIFT is offering a free partnership to hospitals to help safely expedite hospital patient discharge. Our platform helps discharge case managers find local, available, high-quality care teams quickly, enabling hospitals to make room for patients with the most urgent needs. 

Making Payroll Faster to Help Make Ends Meet

With SwiftPay, SWIFT SHIFT enables caregivers to receive their earned wages immediately following a shift, rather than having to wait until payday.  During these trying economic times, this service can help close the gap and reduce financial stress for caregivers.

Staying Connected with Group Chats and Community Chats 

In response to the communication frustrations during this time, we launched Care Team Chat. The tool enables home care professionals to communicate with their teams securely, and in real-time, through the SWIFT SHIFT mobile app. Teams can easily stay informed on patient needs and health changes, schedule updates, and more.

Our team has also created Community Chats. This feature enables caregivers to share news, comment on current events, ask questions, and engage with members of their geographic community. These features will enable caregivers to stay connected in an environment where information-sharing and safety tips are playing an especially critical role.

Standing Together, Even if  Virtually

Our team has been working collaboratively and passionately, from our own homes, as we navigate these unchartered waters. As an organization, SWIFT SHIFT is committed more than ever to making thoughtful choices to improve home healthcare employee work conditions.  We will continue to monitor COVID-19 developments and look for additional ways to keep professional caregivers healthy, connected, and financially secure during this challenging time. 

Thank you again to our SWIFT SHIFT users, as well as all healthcare professionals, for your work and service during this time. You are true superheroes.

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SWIFT SHIFT is committed to making thoughtful choices to improve home healthcare employee work conditions. The company will continue to monitor the COVID-19 outbreak daily.Read our response here